Customer Service
Service Options

What is the status of my order?
Question:

What is the status of my order?
Answer:

Expedited Domestic
If your order included 2-Day (faster) or 1-Day (fastest) delivery service in the U.S. and you did not receive it in that number of business days (M-F)
please contact us immediately.

Expedited International
If you ordered fastest delivery outside the U.S. please allow an extra 1-2 days for possible delays at customs.


Standard Delivery
If your chose our standard delivery service here’s what you can expect:


Location    Delivery Method                     Delivery Time
U.S. Domestic  
(48 Contiguous States)
U.S. Postal Service or  UPS Ground  5-12 Days
U.S. Domestic  
(All others with a USPS Zip Code)
U.S. Postal Service  5-12 Days
Canada Canada Post 5 -12 Days
Other Places Air Postal Services Various International delivery time is difficult to estimate accurately, and you probably know better than we do how long it takes a package to reach you from the U.S.
General Estimates
Central America and Caribbean 15-20 Days
South America 20-25 Days
Europe 15 - 20 Days
Africa 20 - 25 Days
Asia and Pacific Ocean 20-25 Days
Australia, New Zealand 15 - 20 Days